Virginia We are very happy with our new deck. Decks Unlimited team worked diligently to get the job done with awesome results. They are vey hard working team. We have received many compliments from our family, friends and neighbors. We love it. Thanks 9/13/2017 12:01:28 PM
Chris Wojcieszek See review and photos on Yelp and judge for yourself; Jeff is blaming pool people but pool was completed BEFORE Jeff even began the deck. He measured incorrectly and it all went down hill from there. We got a $36,000 safety hazard! 9/9/2017 8:13:06 PM
Gary The carpenters are extremely skilled and very professional. The process was timely and everything agreed upon came to fruition. Decks Unlimited and Jeff Koller delivered our dreams! Thanks again Jeff for being a man of your word. You're the BEST! 9/6/2017 3:50:27 PM
Tom B We're very happy with the finished product, the deck turned out beautiful, the guys did great work. Re: communication, lay everything out you want specifically, down to the design/colors. Issue resolution was prompt and finished to expectations. 5/25/2017 2:17:39 PM
Jeff is a nice guy but he didn't take notes on what we wanted and didn't measure before starting the job. The deck is 6 inches higher than the pool edge and the workers left a mess. They put the stairs on patio blocks that we had wanted removed first
4/15/2017 4:57:49 PM
Contractor Reply: These two ladies were very hard to work with. They changed their minds many times, and we accommodated them. The pool people told them that he dug in the pool to be even with their sliding back door. He was wrong. The pool was ten inches lower than the door. We can only do what we can with someone else's mistake. We pitched the deck down to get it to six inches. We clean up at the end of each day. She was distraught during the whole job because of the pool installers mistake. I guess we were just her whipping post. All are other reviews are great.
Greg Decks Unlimited has now done 3 projects for us, 2 decks and 1 basement. They always do a fantastic job from start to finish. The most recent project was replacing an existing with Trex®. They are true carpenters in work and quality. 8/30/2016 4:20:41 PM
Paul Jeff and team did a great job on my main deck and balcony. They worked through many obstacles with the permit process and worked through the winter to complete the job! Jeff had simple, but great ideas for my deck and the crew were very dedicated. 8/17/2016 9:17:08 PM
Traci Morris I wanted a deck so bad for family reunion but was running out of time. Jeff worked us in & through obstacles with our village and assoc., worked courageously beside me. The guys worked their TAILS OFF to finish. The deck and our reunion was perfect! 8/10/2016 10:54:56 PM
Adam Nagao Decks Unlimited did an amazing job building my deck. They recommended some excellent design features that turned out great and kept cost low. I ran into a technical issue with the lighting the next year and they took care of it. Thanks guys! 7/22/2016 9:20:48 PM
Christina Jeff and his crew of Anthony, Jake, Scott and Kristoff were very patient with me as I made my decisions about replacing my wooden staircase with Trex. They were hard workers and very polite. I love the bonus of Trex lighting as well! Nice job! 7/19/2016 3:41:03 PM
Mirro Krelina I've build a few decks myself, but I'm so glad I hired Jeff.he is an " old school guy", he didn't give a computer drawings, but he gave me a great job, great ideas and saved me a ton of money. His son Anthony has excellent crew. thank you guys. 3/30/2016 7:10:17 PM
I am very pleased with my new deck. Jeff worked with me on the design and incorporated a large tree into the middle of the deck. The workmanship is great. The price was fair. The main reason I selected this contractor was because of his personal network. Jeff knows people. This fact alone contributed to the success of the project considerably, like getting JULIE and inspections timely. Jeff is a refreshingly "old-school" - a personalized hand-written proposal and we exchanged USPS mail.
8/17/2015 2:38:13 PM
Contractor Reply: Knowing all the ins and outs after 37 years, due to your lot restraints, we snuck in and extra foot and a half to the length of your deck totalling an extra 40 square foot of entertaining space. My boys and I thank you for the work. Wishing you many happy barbeques.
After a huge weather delay, our deck turned out amazing. We got a 20x14 food deck with a HUGE cedar pergola on top. Glen Ellyn required extra deep concrete, extra insurance, extra something else which at the end added an unexpected $500 or so to the project. Jeff did take care of some unexpected costs that came up. (no charge) Jeff did not give me the run around and was not overpriced like Archadeck, and other contractors I called. Fair, upfront, honest, AWESOME DECK/PERGOLA!
8/16/2015 6:03:37 PM
Contractor Reply: thank you. It was a pleasure to finally build your deck.
Chester Great workmanship at a fair price. Jeff and crew built a 400 square foot Trex Transcend deck with full skirt and border. This is certainly not inexpensive. What I liked about working with him is that he gave us options and was very upfront about what these options will cost. If you want a deck with all the lights, borders, skirts, fascias, different colors, and all the bells and whistles, he'll build it for you. If you want some ideas on a straight forward deck, he'll give you that option. 8/10/2015 4:18:07 PM
We are very happy with how the decks turned out. The crew was very detail oriented and always happy to answer any of our questions. We would hire them again.
6/20/2015 9:42:47 PM
Contractor Reply: It was great working for an old high school alumni!
My deck turned out beautiful, everything Jeff had promised. He sat down with us, offering suggestions, ideas we may like, ways to make the deck more economical, but still using the Trex. He and his sons and co-workers were prompt, busy all the time, friendly, clean up the area nicely, ready to answer questions whenever you need. I would hire them again in a heartbeat. I've already discussed doing more work next year. Give them a call!
6/8/2015 2:18:54 PM
Contractor Reply: It was a pleasure working with you Judy. My sons and I wish your family many wonderful BBQ's. First time that I ever worked for a close childhood friend.
As far as W kopalla Brookfied, I personally went out and did the work. I was asked to expand the stairs from 3 to 4 foot. Half way from finishing the work, Wendy called and said she changed her mind, so I put everything back, as it was. There was no loose or missing material. We take great pride in our work. I am very upset with this two star rating. The deck is beautiful. 6/23/2014 2:28:33 PM
Jeff and his crew did a remarkable job of tearing down my old deck reconstructing the new one. They worked efficiently and did high quality work. I particularly like the new privacy lattice. I would hire Decks Unlimited in a heartbeat to do future work.
6/22/2014 2:19:51 PM
Contractor Reply: It was a pleasure working for you.
I had talked with Jeff about doing some additional work to widen stairs, but had decided not to do the work. 22 DAYS LATER, the crew is at my house tearing my finished and stained deck apart with NO NOTICE. I tell them to stop, they agree to put it back as it was. What I ended up with looked like total crap. I had to hire someone else to replace 20 balusters and secure loose boards. This unauthorized work ended up costing me an addtional $200!! And now I have to RE-stain an entire railing.
6/18/2014 1:51:40 PM
Contractor Reply: Wendy approved the 3 foot staircase, but when the deck was completed she wanted a 4 foot staircase. We had to remove rails, flooring, posts, stairs and Led lighting. Major work. I went personally to fix this for her. I let her know the change would cost $750.00, she talked me down to $600.00. I agreed, and personally went to her home to take care of everything. Half way throug she called on the phone and said she left a message that she did not want to pay for the wider staircase. After 4 hours,(myself and a helper) we had everything back the way it was and did not charge her a dime. On the original quote she could not afford to build a deck to allow a table and 4 chairs. I told her I would extend the deck an additional 2 feet (at no charge) so everything would work. I was very upset with this rating. My boys and I are proud of our work. I guess you get one of these kind of customers every so often.
Love my new deck! Jeff and sons did a fantastic job! Hardworking, no bull, on time (finished before we originally planned), dealt with all the permits, kept me up to date on everything, offered excellent suggestions. They even cleaned up another contractor's mess! Would recommend to anyone!
6/17/2014 11:10:44 AM
Contractor Reply: It was a pleasure working for you. I hope your family can get your money back from the dishonest contractor. Always check references. I hope my family restored some faith in contractors again.
Brian Very friendly, considerate of property, on time, finished promptly, great results! 4/17/2014 3:01:04 PM
James Peifer I know you were behind with all the rain and some extras that your customers added on. It was definitely worth the wait. Your sons did a fantastic job,and you should be so proud of them. I wish that there were more family business's around. It reminds me of the good old days. We love our new Trex deck, and the workmanship was great. Your company can use me for a reference any time 1/14/2014 11:22:05 PM
Jeff brought out to our quote, a magnificent photo album of deck pictures from the past 35 years. We were amazed on how beautiful their work is. He also brought out maintainance free samples from several different companies. He helped us with design issues and followed up with three different designs and the price was great. Jeff and his two sons did a fantastic job building our Trex deck with a beautiful pergola, and a matching pool deck. Great attention to detail. We would hire them again!
3/18/2013 3:45:27 PM
Contractor Reply: Thank you for the wonderful rating. It is such a pleasure after all these years to still be hands on, working with my two boys and wonderful customers like you. Jeff, Anthony, and Jason Koller
I wish I could give Decks Unlimited more than 5 stars for they went way beyond expectations!!!!!
We wanted a screen porch and had contacted many contractors for consultation before we decided on whom we would hire. This decision was not taken lightly. We looked at their past work, references and spoke at length. We were extremely impressed with all the above after meeting with Jeff Koller, the owner of Decks Unlimited.
They started and finished in a timely manner. Work ethics were stellar.
2/23/2013 9:55:03 PM
Contractor Reply: thank you very much.
janet vlasic decks unlimited removed my wood decking and installed trex transcend decking and new railings. What a wonderful job! 3/28/2012 1:40:36 PM
jeffrey Wonderful job. Complete design and installation. The owner's sons so polite and great attention to detail. 3/3/2012 11:53:01 AM
I cannot believe how fantastic my deck turned out. Jeff, the owner sat down at our kitchen table with us and designed a wonderful deck and future pool deck. They used Trex Exotics for the decking and ran a picture frame with a contrasting color around the whole deck. Their seams were perfect all around the bump out. Jeff and his sons built a beautiful six foot staircase with LED lighting on each step. I am so glad we went maintenance free. I would recommend them to anyone. Great job guys.
1/11/2012 2:48:42 PM
Contractor Reply: thank you!